Terms & Conditions

Welcome to Mystria.in

By accessing or using the website www.mystria.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

Mystria.in is an online jewelry store offering fashion and premium-quality jewelry. By placing an order on our website, you confirm that you are legally capable of entering into a binding contract.

2. Products & Quality

  • All products displayed on Mystria.in are described as accurately as possible.
  • Slight variations in color, finish, or design may occur due to lighting, photography, or screen settings.
  • Our jewelry is crafted using high-quality materials; however, proper care is required to maintain its shine and durability.

3. Pricing & Payment

  • All prices listed on the website are in INR and inclusive/exclusive of taxes as mentioned.
  • Prices are subject to change without prior notice.
  • We accept secure online payments through trusted payment gateways.

4. Orders & Acceptance

  • Order confirmation does not guarantee acceptance.
  • Mystria.in reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.
  • In case of cancellation, any amount paid will be refunded as per our refund policy.

5. Shipping & Delivery

  • We aim to provide fast and reliable delivery across India.
  • Delivery timelines may vary depending on location and external factors.
  • Mystria.in is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Exchanges

  • Returns or exchanges are accepted only if the product is damaged, defective, or incorrect upon delivery.
  • Requests must be raised within the specified return window mentioned on the website.
  • Products must be unused and in original packaging.

7. Warranty

  • Selected products may come with a warranty, as mentioned in the product details.
  • Warranty does not cover damage caused by mishandling, water exposure, chemicals, or normal wear and tear.

8. Jewelry Care

To maintain the quality of your jewelry:

  • Avoid contact with water, perfume, and harsh chemicals.
  • Store jewelry in a dry, airtight box.
  • Handle with care to prevent scratches or damage.

9. Intellectual Property

All content on Mystria.in, including images, logos, text, and designs, is the intellectual property of Mystria.in and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Mystria.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell or misuse customer data.

12. Changes to Terms

Mystria.in reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.